Intake Automation

Intake in 2 minutes, not 15. Same team. No new software.

Your front desk team is doing an incredible job managing patient flow. But they're spending most of their time on data entry — copying information from paper forms, verifying eligibility by phone, and typing the same data into multiple systems. We automate those manual steps so your team can focus on patients, not paperwork.

90%

faster intake processing

15 min → under 2 min

Zero

duplicate patient records

Automated deduplication

100%

consent form completion

Automated collection

We study your intake process

We sit with your front desk and registration team. We watch every step — from the moment a patient books to the moment they're checked in. Where does data get re-typed? Where do things stall?

We automate the bottlenecks

Not the entire intake process — the specific manual steps that slow your team down. Digital forms, eligibility checks, auto-population, deduplication — custom-built for your workflow. AI handles the unstructured parts — reading insurance cards, extracting data from varied form formats. Simple field mapping is just integration. We use each where it fits.

Patients move through faster

Same team, same systems. But patients spend less time in the lobby, staff spends less time on data entry, and records are more accurate from the start.

💡

"My EHR already does some of this."

It probably does. We don't duplicate what works. We find the gaps — the manual steps your current systems don't cover — and automate those. Every organization's gaps are different. That's why we start with an assessment, not a demo.

Problems We've Solved

Common Intake bottlenecks we automate

Every operation is different. We work with you to identify the ones that cost you the most.

01
Paper Lobby Forms
Clipboard-to-computer transcription every visit
Today
Clipboard intake
Patients fill out paper forms. Staff re-types everything into the EHR. Errors at every handoff.
What we build
Digital pre-visit forms
Patients complete forms on their phone. Data flows directly into the EHR before they arrive.
Your team
No more re-typing
Patients check in faster. Staff handles exceptions instead of data entry.
02
Manual Eligibility
Staff calls payers to verify coverage for every patient
Today
Phone hold with payers
10-15 minutes per patient. Often done at check-in — too late to catch issues.
What we build
Auto eligibility check
Coverage verified in seconds when the appointment is booked. Gaps flagged before arrival.
Your team
No surprise denials
Patients arrive knowing their coverage. Front desk stops spending hours on hold.
03
Double Data Entry
Data entered into the EHR twice or more
Today
Re-typing across systems
Same data typed into EHR, billing system, and more. Each re-entry adds errors.
What we build
Form-to-EHR auto-fill
Patient submits once. Data flows to EHR, billing, and any system that needs it.
Your team
One entry, everywhere
Zero re-typing. Fewer errors. Staff time freed for patient interaction.
04
Duplicate Records
Same patient, two charts, split history
Today
Silent duplicates
Returning patient registers with different spelling. New record created. History split across two charts.
What we build
Real-time dedup
AI detects duplicates via fuzzy matching on name, DOB, insurance ID, phone. Flagged for merge.
Your team
No split charts
No duplicate billing. Team reviews potential matches instead of finding them months later.
05
Missing Consents
Discovered after the visit during an audit
Today
Paper chase
Consent was for the wrong procedure, never scanned, or never collected. Found during audit.
What we build
Auto consent collection
Required consents determined by service, sent for e-signature before visit. Alerts if missing.
Your team
Always audit-ready
100% consent completion before the visit starts. No chasing signatures after the fact.
06
07
08
Don't see yours?
Every operation has its own. We find the ones that cost you the most.
Step 1
You tell us
Where your team spends the most time on manual work.
Step 2
We map the workflow
And identify the automation opportunity with ROI.
Step 3
First workflow live
Working automation in your environment within 60 days.
Schedule a workflow exploration call

With an engineer — not a salesperson. No commitment.

Real Results

How a diagnostic network transformed patient onboarding

A multi-site diagnostic laboratory network was onboarding hundreds of patients daily across multiple locations. Each location had its own intake process — paper forms, manual eligibility checks, and staff re-typing data into the LIMS and billing system. The front desk teams were experienced and efficient, but the manual workload was unsustainable as volume grew.

We built unified digital intake automation tailored to their specific workflow. Patients received pre-visit forms via text message when their order was placed. Insurance eligibility was verified automatically at the same time. By the time the patient arrived, their demographics, insurance, and consent were already in the system — verified and ready.

The front desk teams didn't change — they were already great at managing patient flow. What changed was how much manual work stood between the patient and their appointment. Intake time dropped from 15 minutes to under 2. Duplicate records virtually disappeared. And the teams finally had time to focus on what they do best: taking care of patients.

Read the full case study

90%

faster intake

<2 min

average check-in time

Zero

duplicate records

100%

consent completion

How We Work

What a typical engagement looks like

No two engagements are the same — because no two intake workflows are the same. But this is the general shape.

1–2 weeks

Assess

We sit with your front desk, registration, and billing teams. We map every step from booking to check-in. We identify the manual bottlenecks that cost you the most time and cause the most errors. We tell you exactly what we'd automate and what ROI to expect.

Free workflow exploration + $1,999 deep roadmap

4–12 weeks

Build

We build the intake automations — digital forms, eligibility verification, EHR auto-population, deduplication — on top of your existing systems. We test with real patient data, train your team, and go live in phases.

$25K–$75K depending on scope

Ongoing

Run

We monitor form completion rates, eligibility check accuracy, and integration health. When your EHR updates, when a payer changes their eligibility portal, when you add a new location — we handle it.

$2K–$5K/month · 30-day cancel anytime

As needed

Expand

Most clients start with eligibility verification or digital forms. Once those are running, we tackle the next bottleneck — deduplication, consent automation, referral processing. Same approach, compounding efficiency.

Scoped per project

$50K Savings Guarantee

If we can't identify $50K in annual savings during the Roadmap phase, we refund the $1,999. You keep the analysis either way.

We Work With Your Stack

We don't replace your systems. We connect them.

We've built integrations with these systems — but if yours isn't listed, we'll figure it out. That's the job.

EpicCernerAthenahealtheClinicalWorksNextGenJotformTypeformPhreesiapVerifyAvailityEligibility APIsDocuSignAdobe Sign

Common Questions

Before you book

Let's fix your intake bottlenecks.

Schedule a workflow exploration call with an engineer — not a salesperson. We'll map your intake workflow, find the manual steps that slow your team down, and tell you exactly what we'd automate. Free, no obligation.

Book Free Assessment

Or call us: 1-877-326-1761