Regulatory Monitoring

Know when payer rules change.Before your claims get denied.

Your compliance team is excellent. But even the best teams can't manually track policy changes across every payer, every week. Rules change silently — coverage criteria, prior auth requirements, coding updates — and the first sign is usually a denied claim. We automate the monitoring so your team knows about changes before they cause problems, not after.

Real-time

policy tracking

Aetna, Cigna, CMS, UHC + more

Same-day

proactive alerts

Know before the denial

Zero

surprise denials from rule changes

Pre-submission validation updated automatically

We map your regulatory exposure

We identify which payers you bill, which services are most affected by policy changes, and where your team currently has blind spots. Every organization has different risk areas.

We automate the monitoring

Not a generic compliance feed — targeted tracking of the specific payer policies that affect YOUR services. Changes detected, analyzed for impact, and routed to the right people on your team. AI analyzes policy documents and summarizes what changed in plain language. Tracking when policies update uses monitoring automation. AI interprets; rules alert.

Your team stays ahead of changes

Same people, better visibility. Your compliance and billing teams act on changes proactively instead of discovering them through denials.

💡

"We already track payer changes."

It probably does. We don't duplicate what works. We find the gaps — the manual steps your current process doesn't catch — and automate those. Every organization's gaps are different. That's why we start with an assessment, not a demo.

Problems We've Solved

Common Regulatory Monitoring bottlenecks we automate

Every operation is different. We work with you to identify the ones that cost you the most.

01
Post-Denial Discovery
Policy changes discovered after claims are denied
Today
Learn from denials
Payer updates coverage criteria. Team finds out weeks later when claims start failing.
What we build
Same-day alerts
Proactive monitoring of payer portals. Plain-language summary of what changed and what to do.
Your team
Know before denials
Team learns about changes before the first claim is affected, not after the hundredth.
02
Silent Coverage Updates
Coverage criteria updated without notification
Today
Buried in bulletins
Payers quietly revise policies. Team would need to check every portal weekly to catch them.
What we build
Automated tracking
Changes that affect your specific services flagged automatically. Nothing irrelevant.
Your team
Curated, not noisy
Team gets a feed of changes that actually affect their work and nothing that doesn't.
03
Prior Auth Surprises
Prior auth requirements change silently
Today
Denied or rejected
Payer adds prior auth requirement. Team finds out when the claim is denied.
What we build
Auto rule updates
Pre-submission validation updated when prior auth requirements change. Caught at order stage.
Your team
No auth surprises
Claims don't go out under outdated auth requirements. Rules always current.
04
Manual Policy Review
Regulatory changes require days of manual review
Today
200-page documents
New CMS rule published. Compliance team manually reviews hundreds of pages for impact.
What we build
AI impact summary
AI reads the regulation, compares to your policies, generates a 2-page impact summary.
Your team
Decide, don't decode
Compliance reads a summary instead of a regulation. Focus on what to do, not what changed.
05
No Payer Rules Dashboard
No centralized view of payer requirements
Today
Dig through portals
Questions about payer rules require digging through portals. Relies on institutional memory.
What we build
Requirements dashboard
Current requirements per payer and service. Auto-updated. Searchable by test, service, or payer.
Your team
Answers in seconds
Any team member can look up payer requirements instantly. No more portal archaeology.
06
07
08
Don't see yours?
Every operation has its own. We find the ones that cost you the most.
Step 1
You tell us
Where your team spends the most time on manual work.
Step 2
We map the workflow
And identify the automation opportunity with ROI.
Step 3
First workflow live
Working automation in your environment within 60 days.
Schedule a workflow exploration call

With an engineer — not a salesperson. No commitment.

Real Results

How proactive monitoring eliminates surprise denials

Healthcare organizations billing multiple payers face a constant problem: rules change without warning. A diagnostic lab network was experiencing recurring denial spikes — not because their billing team made mistakes, but because payer policies changed between when the test was ordered and when the claim was submitted. The team was excellent at working denials, but they were always reacting instead of preventing.

We built proactive monitoring across their top payers — Aetna, Cigna, CMS, and UnitedHealthcare — tracking coverage criteria, prior auth requirements, and coding rules in real time. When a policy changes, the billing team gets an alert with a specific impact analysis: which tests are affected, how many pending orders match, and what action to take. Pre-submission validation rules update automatically.

The team didn't change. What changed was when they found out about policy updates. Instead of learning from denial reports weeks later, they now know the same day a policy changes. Denial spikes from policy changes went to near-zero. The same team that was spending hours on rework now spends minutes on prevention.

See more results

Same-day

policy change alerts

~0

surprise denials from rule changes

4

major payers monitored

Hours

of rework eliminated weekly

How We Work

What a typical engagement looks like

No two engagements are the same — because no two organizations have the same payer mix or regulatory exposure. But this is the general shape.

1–2 weeks

Assess

We map your payer mix, service lines, and current compliance workflow. We identify where policy changes have caused denials in the past and where your team has blind spots. We tell you exactly what we'd monitor and what impact to expect.

Free workflow exploration + $1,999 deep roadmap

4–12 weeks

Build

We build monitoring for your specific payers and services. Policy tracking, impact analysis, alert routing, and pre-submission validation integration — all customized to your test menu and billing workflow.

$25K–$75K depending on scope

Ongoing

Run

We maintain the monitoring infrastructure, add new payers as your mix changes, and refine impact analysis as we learn your workflow. When regulations change, we update tracking rules. Your team focuses on compliance strategy — we handle the surveillance.

$2K–$5K/month · 30-day cancel anytime

As needed

Expand

Most organizations start with their top 3–5 payers. Once that's running, we add secondary payers, state-specific regulations, and automated billing rule updates. Same approach, expanding coverage.

Scoped per project

$50K Savings Guarantee

If we can't identify $50K in annual savings during the Roadmap phase, we refund the $1,999. You keep the analysis either way.

We Work With Your Stack

We don't replace your systems. We connect them.

We've built integrations with these systems — but if yours isn't listed, we'll figure it out. That's the job.

EpicCernerAthenahealthWaystarAvailityCMS FeedsPayer PortalsCompliance Databases

Common Questions

Before you book

Let's find your regulatory blind spots.

Schedule a workflow exploration call with an engineer — not a salesperson. We'll map your payer exposure, identify where policy changes are costing you money, and tell you exactly what we'd monitor. Free, no obligation.

Book Free Assessment

Or call us: 1-877-326-1761