Healthcare Workflow Automation — We Build It, We Run It
Most healthcare organizations are drowning in manual processes that could be automated. We find the expensive workflows, build AI-powered automations, and manage them for you.
Custom automation across 10 practice areas. From document processing and revenue cycle to clinical workflows and compliance reporting. HIPAA, CLIA, and FDA Part 11 compliant. Built by engineers who've worked in healthcare for over a decade.
Why Healthcare Automation Matters Now
Healthcare spends more on administrative overhead than any other industry — 34 cents of every healthcare dollar goes to administration. Meanwhile, staff shortages make manual processes unsustainable. The organizations that automate aren't just saving money — they're the ones that can still operate.
$1T+
Annual US healthcare admin waste (McKinsey)
34%
of healthcare spending is administrative
73%
of healthcare leaders cite staffing as top challenge
The opportunity: Most healthcare admin work is repetitive, rule-based, and predictable. It's exactly the kind of work AI handles well. The question isn't whether to automate — it's what to automate first.
What We Automate
We've mapped every automatable workflow in healthcare operations. Here are the practice areas and what they cover:
Document Processing
14 workflowsFax intake, OCR extraction, document classification, requisition parsing, insurance card capture
Clinical Workflows
12 workflowsResults review routing, critical value alerts, specimen tracking, quality control automation
Revenue Cycle
11 workflowsPrior authorization, claims scrubbing, denial management, payment posting, eligibility verification
Patient Communication
10 workflowsAppointment reminders, results notifications, satisfaction surveys, recall campaigns, portal messages
Compliance & Reporting
9 workflowsCLIA documentation, CAP checklist generation, audit trail reports, quality metrics dashboards
Referral Management
8 workflowsReferral intake, provider notification, status tracking, follow-up automation, attribution reporting
Data Integration
10 workflowsHL7/FHIR interfaces, EHR bidirectional sync, instrument integration, payer portal connections
Analytics & Reporting
8 workflowsTAT dashboards, volume forecasting, staff productivity, revenue analytics, quality trending
Security & Access
6 workflowsRole-based access, PHI audit logging, encryption management, BAA tracking, incident response
Operations
8 workflowsSupply chain alerts, equipment maintenance scheduling, staffing optimization, capacity planning
AI-Powered Workflows
7 workflowsIntelligent document routing, predictive denial scoring, NLP-based order parsing, anomaly detection
How We Work: Assess, Plan, Build, Run
We're not a software company. We're AI engineers who specialize in healthcare. Here's our process:
Free Assessment
1 week | No costWe map your current workflows, quantify the manual effort, and identify the highest-ROI automation opportunities. You get a clear-eyed view of where you're losing money and time — whether or not you work with us.
AI Roadmap
2 weeks | $1,999 with $50K savings guaranteeWe design the automation architecture — which workflows to automate, how they integrate with your existing systems, what the implementation looks like, and projected ROI. If we can't identify $50K in savings, you don't pay for the roadmap.
Build
4-16 weeks | $25K-$75KOur engineers build the automation workflows — EHR integrations, AI pipelines, dashboards, alerts, and exception handling. Everything is HIPAA-compliant from day one. We handle the heavy lifting so your team can keep running the business.
Run
Ongoing | $2K-$5K/month managedWe don't build and walk away. Our team manages your automation — monitoring performance, updating rules when payers or regulations change, handling exceptions, and optimizing continuously. You get an engineering team on retainer, not a software license to figure out yourself.
Real Results from Real Healthcare Organizations
Multi-Site Reference Lab
The Problem
Staff spent 6+ hours daily processing faxed requisitions manually — transcribing patient demographics, test codes, and insurance information into their LIS.
What We Built
We built an OCR and AI pipeline that auto-reads incoming faxes, extracts structured data, validates against the test catalog, and populates the LIS. Exceptions route to staff for review.
Results
85% of requisitions now process without human intervention. Staff time reduced from 6 hours to 45 minutes per day. Error rate dropped from 4.2% to 0.3%.
Regional Health System
The Problem
Prior authorization requests took 5-7 business days on average. 38% were initially denied due to incomplete documentation. Two full-time staff dedicated to the process.
What We Built
We automated document assembly from their Epic EHR, built payer-specific submission workflows, and implemented real-time status tracking with escalation alerts.
Results
Turnaround time dropped to 2-3 days. Denial rate fell from 38% to 12%. One FTE reassigned to patient-facing work.
Clinical Diagnostics Lab
The Problem
Critical results notification was inconsistent — some providers got called within 30 minutes, others waited hours. No audit trail for compliance.
What We Built
We built an automated critical value notification system — instant alerts via provider-preferred channel (call, text, portal), with escalation trees and a complete compliance audit trail.
Results
100% of critical results now notified within 30 minutes. Full CLIA-compliant audit trail. Zero compliance findings in next CAP inspection.
Why a Service Beats Software for Healthcare Automation
The Software Trap
- 6-18 month implementation before any value
- Your team has to learn and maintain the product
- One-size-fits-all features that don't fit your workflow
- Upgrade cycles on the vendor's schedule, not yours
- Shallow EHR integrations that still need manual work
The Managed Automation Approach
- First workflows live in 4-6 weeks
- We manage everything — you focus on patients
- Custom-built for your exact systems and processes
- Updates deployed within days of regulatory changes
- Deep bidirectional EHR integration
Who We Work With
Clinical & Reference Labs
Specimen processing, results delivery, quality control, compliance documentation, instrument integration
Health Systems & Hospitals
Revenue cycle, prior authorization, patient communication, referral management, clinical documentation
Specialty Practices
Patient intake, insurance verification, appointment optimization, follow-up sequences, outcomes tracking
Diagnostic Companies
Order processing, results review, critical value notification, billing automation, payer integration
Pharma & Biotech
Regulatory documentation, QC workflows, data integration, compliance reporting, audit preparation
Healthcare IT Companies
White-label automation services, integration engineering, workflow consulting, AI implementation
Clients include Gravity Diagnostics, Avero Diagnostics, Sonora Quest Laboratories, C2N Diagnostics, and other healthcare organizations across the US.
Start with a Free Assessment
We'll map your workflows, identify automation opportunities, and show you where you're leaving money on the table. No cost, no commitment — just a clear picture of what's possible.
- Free workflow assessment — 1 week turnaround
- AI Roadmap with $50K savings guarantee
- HIPAA, CLIA, and FDA Part 11 compliant
- Custom automation across 10 practice areas
- We build it, we run it — fully managed
Frequently Asked Questions
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