Case study
Reducing manual specimen entry with a custom LIS.

Operating shift
An aging LIS and repeated specimen entry
A connected LIS with automated capture and checks
The laboratory depended on an outdated LIS that did not connect well with its instruments or other operating systems. Staff re-entered specimen data and corrected avoidable errors.
The lab chose a system shaped around its own operating model instead of accepting a rigid replacement that would introduce new constraints.
Specimen data moved into the LIS through connected instruments and built-in checks. The lab reduced repetitive entry and gained a more flexible base for growth.
Leadership decision
A modern LIS should fit the laboratory's operating model, not force the laboratory into a vendor's model.
A connected LIS with automated capture and checks
The constraint
The laboratory depended on an outdated LIS that did not connect well with its instruments or other operating systems. Staff re-entered specimen data and corrected avoidable errors.
The decision
The lab chose a system shaped around its own operating model instead of accepting a rigid replacement that would introduce new constraints.
What followed
Specimen data moved into the LIS through connected instruments and built-in checks. The lab reduced repetitive entry and gained a more flexible base for growth.
How the operation changed
One result. Three connected moves.
Map the real laboratory path.
Use the actual specimen, review, and result steps to shape the new system.
Connect instruments and data.
Automate capture where the source is reliable and add checks before data advances.
Release around laboratory work.
Introduce the system with clear ownership, training, and support for exceptions.
What leaders can carry forward
The result depended on the operating conditions around the technology.
- Design around the laboratory's work, not a generic feature list.
- Automate capture before adding more reporting.
- Keep the system flexible enough for new tests and higher volume.


