Gistia Patient Scheduling PortalAppointment coordination
Connect service selection, appointments, preparation, and laboratory intake in one configurable workflow. Gistia implements AI agents for request preparation, approved instructions, and exception follow-up around your access rules. Available as a standalone module or with Gistia LIMS.
Explore the product
Present the available service and location choices in one focused access experience.
Demo complete
Bring your requirements, systems, roles, and exceptions. Gistia will help shape the product around the way your organization needs to operate.
Product experience
The product guides the patient from service and location selection through real availability and a clear confirmation.
Present the configured appointment type and collection sites together so the patient can choose the appropriate access path.
Show available dates and times in a focused calendar experience with the patient’s current selection kept in view.
Confirm the service, location, date, time, and instructions so the patient knows exactly what happens next.
What you get
A focused scheduling journey reduces friction for patients while giving the laboratory structured appointment context it can use downstream.
Guide patients through the service and collection-site choices that actually apply to them.
Keep timing, location, requirements, and instructions attached to the confirmed appointment.
Move patient and appointment data into the next workflow without asking teams to recreate it.
Product capabilities
Shape the patient journey around service rules, collection sites, availability, preparation, intake, notifications, and downstream systems.
Illustrate the configured service, location, date, and time in one focused patient step.
Take the interactive demo →Define appointment types, eligibility, locations, schedules, capacity, and the paths available to each patient.
Deliver the correct fasting, medication, collection, arrival, and documentation guidance for the selected service.
Connect confirmations, reminders, changes, cancellations, and support without losing the appointment record.
Integrate with intake, ordering, identity, laboratory, and communication systems so teams do not re-enter the same information.
Connected operating path
Keep the patient’s selection, appointment, preparation, and downstream intake connected from the first choice through arrival.
Set services, sites, schedules, capacity, eligibility, and preparation requirements.
Present the choices relevant to the patient and diagnostic need.
Capture the selected date and time while preserving the appointment context.
Deliver instructions and move structured appointment information into intake and laboratory operations.
AI agents for your workflow
Choose an agent to compare its incoming information with the work it prepares for your team.
Structure appointment requests.
Organize the selected service, location, and patient-provided details for the booking workflow.
Illustrative example · APT-108
Ready for team reviewIncoming information
AI-prepared work
Prepare visit guidance.
Use approved service instructions to draft reminders and preparation messages for the confirmed appointment.
Illustrative example · APT-108
Ready for team reviewIncoming information
AI-prepared work
Route scheduling exceptions.
Identify incomplete intake or unresolved requests and prepare the next action for the access team.
Illustrative example · APT-108
Ready for team reviewIncoming information
AI-prepared work
Implementation and support
One accountable team connects access configuration, integrations, testing, training, launch, reliability, and controlled improvement.
Map services, locations, availability, preparation, intake, roles, notifications, and downstream handoffs.
Test common and exception journeys, validate integrations and messages, prepare teams, and support go-live.
Monitor booking paths and handoffs, resolve issues, measure adoption, and improve the experience as services change.
Keep scheduling reliable, improve it from real access evidence, and extend it when the next patient or laboratory need is justified.
Bring your services, locations, schedules, preparation rules, intake requirements, and integration landscape.
